CLEANING YOUR JEWELRY

The copper pieces have all been lacquer-treated to keep from oxidizing and maintain the integrity of the stones and metal. 

If you would like to restore some shine to your copper item, you can soak it for 5-10 minutes in a mixture of white vinegar (1 cup) and salt  (1.5 teaspoons).

CUSTOM PIECES

Do you have something in mind--perhaps a stone you'd like to wear or an idea for a unique sigil or piece of art? I'm always excited to work with you on something special. Please keep in mind that, once all items are acquired for a custome piece, it can take up to 2 weeks to complete and ship out. Once shipped, your package can take between 3-5 days to be delivered, meaning it can take up to 3 weeks to receive your custom order and I have all of the items in stock to create it immediately.

Custom orders that require sourcing can take 4-6 weeks to complete and ship out, but I can rush your order for an extra fee, if needed.

I'm currently only shipping within the United States, but please reach out if you live outside of this country and wish to purchase an item. 

I can rush an order for an extra fee--please reach out if you have any questions or inquiries~

I HAVEN'T RECEIVED MY SHIPMENT YET--HOW DO I PROCEED

All orders will receive shipment tracking information once they've been shipped--please refer to this info to track your order and get an appropriate timeframe for delivery

If you believe your order may have been stolen once it's been confirmed as delivered to your correct address, please reach out to your local post office to inquire about the package (after you've checked in with neighbors/roomies about possibly having seen a delivery/package;)

If you have any further issues, please feel free to reach out so that I an offer some assistance, if possible. That being said, I am not responsible for any lost or stolen shipments and highly recommend purchasing shipping insurance at checkout (select shipping method) to protect your purchase.

For all inquiries, please email WHIMSICALALCHEMYSHOP@GMAIL.COM

Just a heads up that all orders (excluding custom orders) take 3-5 business days to ship and a confirmation email will be sent once shipped. Please feel free to reach out if you haven't received a shipping confirmation within 4 or more days of your purchase and be sure to provide your name and order number in your inquiry.

All emails will be responded to within 48 hours during the business week.